Return Policy

Thank you for shopping with Niamh Designs. We strive to provide you with high-quality jackets and a seamless shopping experience. Please take a moment to review our return policy.

Returns

  1. We do not accept returns for change of mind or incorrect purchase.
  2. Returns are only accepted in the event that the item arrives damaged.

Damaged Items

If you receive a damaged item, please follow these steps:

  1. Email info@niamhdesigns.com within 7 days of receiving the damaged item.
  2. Provide a description of the damage along with clear photographs showcasing the issue.
  3. Our team will assess the situation and provide instructions on the next steps.

Refunds/Exchanges

  1. If your return is approved for a damaged item, you may be eligible for a replacement or a refund, depending on product availability and your preference.
  2. Refunds will be issued to the original payment method used for the purchase within 3 days.